Terms of Service

Welcome to GangaPulse, a portal for environmental compliance, sewage treatment monitoring, and water quality reporting.

These Terms of Service (“Terms”) govern your access and use of the GangaPulse Portal (“Portal”, “Service”) operated by [Your Organization Name] (“we”, “us”, or “our”). By accessing or using the Portal, including its APIs, dashboards, or integrations, you agree to be bound by these Terms.

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1. Eligibility & User Roles

GangaPulse is intended for authorized personnel including:

• STP operators and supervisors
• Pollution control officers and auditors
• State and central water board officials
• Technical administrators

Unauthorized access is strictly prohibited and may lead to disciplinary or legal action.

2. Account Responsibility

• Keep your login credentials secure
• Report unauthorized access immediately
• Use your account only for official purposes

Shared logins or dummy accounts are prohibited. Account activity may be audited.

3. Acceptable Use

You agree not to:

• Manipulate monitoring data or logs
• Upload malicious code or unverified sensor data
• Access APIs, admin tools, or logs without authorization
• Abuse system resources (e.g., spamming APIs or automating without limits)

Violations may result in suspension or permanent ban.

4. Sensor Data & Accuracy Disclaimer

GangaPulse integrates third-party IoT sensors. While validation efforts are made:

• No guarantee on accuracy of raw or derived values
• Sensor faults or network issues may cause anomalies
• Data is presented as-is and should be manually verified where critical
• Legal actions based on data should include lab or manual confirmation

5. Data Submission & Usage

• Submitted readings, reports, or images are official records
• Submit only data that is accurate to the best of your knowledge
• We may use anonymized, aggregated data for analytics or audits

6. API Access & Integrations

• Follow authentication, rate limits, and payload formats
• Do not reverse-engineer or scrape internal endpoints
• Third-party tool usage is at your own risk
• API keys must not be shared across users or systems

7. System Availability & SLA

We target 99.5% uptime. Interruptions may occur due to:

• Planned maintenance
• Server, power, or network failures
• Third-party service outages

We’re not liable for missed data, alerts, or compliance failures during such times.

8. Termination & Suspension

Access may be revoked if:

• Terms are breached
• Security or legal issues arise
• Regulatory instruction is received

Data may be retained post-termination for audit purposes.

9. Ownership & IP

• Platform design, logic, and codebase are proprietary to [Your Organization Name]
• Do not copy, white-label, or resell the system
• “GangaPulse” branding is protected IP

10. Privacy & Confidentiality

• We collect environmental, technical, and personal identifiers
• Data is securely stored and shared only with authorized bodies
• See our Privacy Policy for more info

11. Limitation of Liability

• No liability for data loss, sensor failures, or compliance penalties due to outages
• We are not responsible for third-party devices or content accuracy

12. Governing Law

These Terms follow Indian law. Disputes fall under the jurisdiction of [Your City, e.g., New Delhi] courts.

13. Support & Contact